support · resources · contact

we built it.
we’ll help you with it.

When you email afk-audio support, you reach the same people who designed and assembled your drumbeam. Real answers, usually within 48 hours on business days.

walkthrough · quick start set

see drumbeam
set up and played.

Producer Jannis Le Wolff built a free Ableton Live project with ready-made drumbeam presets and walks through his full workflow. Load it, play along, and see how the zones map to a real set.

presets & ableton project · jannis le wolff
firmware

always improving.

drumbeam updates are drag-and-drop. No tools, no installers. Hold the inner button, connect via USB-C and drop the .uf2 file on the drive that appears, done.

v1.13
2025 · DECEMBER
● latest
download v1.13 →
  • Redesigned app interface for faster navigation
  • CC Send now configurable per zone, added visual feedback on device
  • New color picker adds white and adjustable saturation
  • Trigger In: note length, sensitivity, scan and idle time now configurable
  • More accurate pad response
  • More reliable squeeze detection
  • Firmware version display after update for easy verification
  • Wi-Fi can be toggled off at startup (hold outer button on boot)
v1.12
2025 · OCTOBER
download v1.12 →
  • drumbeam rebooted on wifi connection in some preset configurations. This update solves the issue. Presets are still usable.
  • Improved Trigger Sensitivity
  • Note length can now be set up to infinite
faq

common
questions.

Straight answers, no fine print. Can’t find yours? Email us below.

does drumbeam make sounds on its own?

No, and that’s deliberate. drumbeam is a MIDI controller: it plays the sounds you already trust. Connect it to Ableton, Logic or any DAW via USB-C, or to a hardware drum module or sampler via the included TRS MIDI cable.

do I need a laptop on stage?

For configuration, never: your presets live on the device. For sound, it depends on your setup: if you run Ableton for samples and backing tracks anyway, drumbeam plugs into that. If you want zero computers, connect it via TRS MIDI to a hardware module and play completely standalone.

will it work with my DAW and my gear?

Yes. drumbeam is class-compliant USB MIDI, so it shows up like any standard controller in Ableton, Logic, Maschine, Bitwig and anything else that speaks MIDI. No drivers, no installation. TRS MIDI in/out connects it to hardware, or chains it after your SPD.

how do firmware updates work?

Drag-and-drop over USB. Connect drumbeam by USB-C while holding the update button, and it shows up as a drive. Drop the .uf2 file on it, done.

what does the warranty cover?

Every unit, including B-stock, is covered by the statutory 2-year warranty for manufacturing defects in the electronics, sensors and LEDs. Email support@afk-audio.com with your order number and we’ll sort it out, usually within 48 hours on business days.

Will I pay customs or import fees?

No. You’re in the EU — VAT is included in the price and there are no customs fees. Ships from Germany, usually the next business day.

What’s the return policy?

You have the EU’s 14-day right of withdrawal — return within 14 days of delivery for a full refund. Ships from Germany, so there’s nothing to arrange across borders.

contact us

talk to us.

When you email us, the person reading it knows drumbeam inside and out, because they helped build it. We’re a small team and give it our best to reply as fast as we can — usually within 48 hours on business days, sometimes a little longer.

general support
support@afk-audio.com
tech troubleshooting and order support
workshop address
afk-audio gmbh
Pulsnitzer Straße 6 · 01099 Dresden · Germany
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